Need clarity? We've got you.
Orders are processed within 1–2 business days.
If you order before 12 PM (PST) Monday–Friday, we'll usually get it out the same day.
Orders placed after that will ship the next business day.
Domestic shipping usually takes 2–5 business days after processing.
Once your order ships, you'll receive a tracking email so you can follow it all the way to your door.
Yes — we ship worldwide using USPS or UPS, depending on what's fastest and most reliable for your location.
Shipping times and costs vary based on destination.
We accept returns and exchanges within 30 days of delivery.
Items must be unworn, unused, and undamaged to qualify.
To begin a return or exchange, email us at info@shoptanq.com with your order number and reason for return.
Just email us at info@shoptanq.com with your order number.
Let us know what you'd like to return or exchange, and we'll walk you through it.
If your order hasn't shipped yet, yes.
Email info@shoptanq.com immediately, and we'll do our best to catch it before it goes out.
Once a package is scanned in by USPS or UPS, it becomes their responsibility to deliver it.
If your tracking shows issues, contact the carrier directly. Still stuck? Email us — we'll do what we can to help.
Email us immediately at info@shoptanq.com.
If your order hasn't shipped yet, we'll correct it. If it's already out, we'll assist however we can.
Some pieces restock. Others never return.
If you see something you want — don't wait. When it's gone, it might be gone for good.
We are currently online only.
This lets us keep our process tight, our quality control sharp, and our standards high.
No middlemen. No shortcuts. Just direct-to-you delivery — exactly how we designed it.
Premium gear. Clean design. Zero compromise.
No risk. All upside.
Order it, wear it, live in it — for up to 90 days.
If you're not fully satisfied, we'll exchange it or give you a full refund. No stress. No questions asked.
That's how much we believe in what we make.
You've got nothing to lose — and everything to gain.
Shoot us an email at info@shoptanq.com
Our support team will get back to you within 24–48 business hours.
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